Payments Fraud Investigator

Citizens Business Bank; Rancho Cucamonga (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Citizens Business Bank is seeking a Payment Fraud Analyst to review and analyze suspicious transactions related to banking activities. This role involves investigating potential fraud cases, preparing documentation, and communicating findings with various stakeholders to mitigate financial risks.

Ideal candidates will possess a Bachelor's degree, strong analytical skills, and familiarity with fraud detection systems. The position emphasizes attention to detail and effective communication.

Qualifications

• Bachelor's degree or equivalent experience related to fraud analysis.
• Ability to analyze suspicious activity with precision.
• Excellent communication skills for engaging with customers.

Responsibilities

• Review and verify suspicious account activity.
• Monitor transactions to detect and prevent fraud.
• Conduct investigations on suspected fraudulent transactions.
• Prepare documentation related to suspicious activity.
• Communicate findings to internal teams and law enforcement.

Skills

Fraud detection analysis

Data interpretation

Communication skills

Attention to detail

Microsoft Office Suite

Education

Bachelor's degree

Tools

Microsoft Access

Verafin

Sentinel

Job description

Citizens Business Bank is seeking a Payment Fraud Analyst to review and analyze suspicious transactions related to banking activities. This role involves investigating potential fraud cases, preparing documentation, and communicating findings with various stakeholders to mitigate financial risks.

Ideal candidates will possess a Bachelor's degree, strong analytical skills, and familiarity with fraud detection systems. The position emphasizes attention to detail and effective communication.