Remote FP&A Success Manager

Datarails; United States; On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Parental leave

Meaningful equity

401(k) plan with up to 4% match

Top-of-the-line healthcare

Flexible PTO

Life insurance

Job summary

Datarails is seeking a Customer Success Manager to work remotely within the United States. In this role, you will assist finance professionals, customizing the Datarails platform and training clients on product updates. Your responsibilities will include creating business analyses and maintaining strong relationships with clients.

The position offers a salary range of $90,000 to $115,000 USD per year, along with benefits like parental leave, 401(k) matching, and comprehensive healthcare coverage.

Qualifications

• 2+ years of experience in customer success or similar role.
• Deep knowledge of advanced Excel functions.
• Experience with CFOs and senior finance professionals.

Responsibilities

• Simplify models and existing data for clients.
• Create business analyses outlining problems and solutions.
• Maintain quality of customer care through data management.
• Provide recommendations for process optimizations.
• Build long-term strategic relationships with customers.

Skills

Customer success experience

Advanced Excel functions

Strong communication skills

Relationship-building

Upselling and renewal conversations

Education

Bachelor's degree or equivalent experience

Job description

Datarails is seeking a Customer Success Manager to work remotely within the United States. In this role, you will assist finance professionals, customizing the Datarails platform and training clients on product updates. Your responsibilities will include creating business analyses and maintaining strong relationships with clients.

The position offers a salary range of $90,000 to $115,000 USD per year, along with benefits like parental leave, 401(k) matching, and comprehensive healthcare coverage.