Remote-First Principal PM, API Platform & Dev Experience

Shippo; United States; Remote; USD 179,000 - 243,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible vacation policy

Winter slow down

Volunteer Days Off

WFH stipend

Donation matching

Learning stipend

Shippos Everywhere program

Job summary

Shippo is looking for a Principal Product Manager to own our end-to-end platform — developer experience and onboarding, MCP, SDKs, developer documentation, and the core label API that underpins all integrations.

You will shape API design standards, partner with engineering leadership on architecture, and represent the developer voice across teams. This remote-first role can be based anywhere in the US.

Qualifications

• Experience owning developer-facing or API-first products.
• Strong understanding of API design and SDK strategy.
• Experience with MCP, agentic commerce, or LLM-driven integrations.
• Experience in shipping, logistics, or ecommerce infrastructure a plus.

Responsibilities

• Own the API platform roadmap including label creation, MCP, SDKs, and docs.
• Define ownership and evolution of MCP as a product.
• Set platform standards used by other teams for API surface.
• Ensure consistent testing practices for integrations across carriers.
• Partner with engineering leadership on architecture and long-term investments.
• Advocate for developer experience, onboarding, and SDK coverage.
• Collaborate with cross‑team planning to maintain platform alignment.
• Engage with developers and mid‑market customers to prioritize fixes.
• Mentor other PMs building on the platform.

Skills

API design

Developer experience

Platform standards

MCP

Leadership

Education

Bachelor’s degree

Job description

Shippo is looking for a Principal Product Manager to own our end-to-end platform — developer experience and onboarding, MCP, SDKs, developer documentation, and the core label API that underpins all integrations.

You will shape API design standards, partner with engineering leadership on architecture, and represent the developer voice across teams. This remote-first role can be based anywhere in the US.