Remote-First Operations Lead — Regulated FinTech (Bermuda)

United States Digital Space LLC; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

the company is seeking an Operations Manager for its Bermuda operations. You will report to the COO and drive end-to-end operational execution across product, regulatory operations, service delivery, technology, and outsourcing oversight.

You will build supervision and resilience frameworks, align with Bermuda regulatory requirements, and collaborate with regulators, banking partners, and cross-functional teams to ensure compliance and business continuity.

Qualifications

• 5+ years of experience in financial services with oversight of operations strategy, outsourcing, and vendor management in a regulated environment.
• Experience in a regulated financial institution or investment business with focus on trade supervision across crypto, equities, or derivatives.
• Track record of developing and improving operational processes, regulator-ready documentation, and cross-functional delivery with senior stakeholders.
• Familiarity with operational resilience, incident management, and business continuity in financial services.
• Experience navigating a BMA-regulated industry and knowledge of Bermuda Monetary Authority requirements.

Responsibilities

• Oversee operational functions within CB Bermuda and outsourced entities, implementing policies, managing SLA frameworks, and ensuring delivery per Bermuda regulations and contracts.
• Build and maintain supervision frameworks aligned with regulatory requirements and operational best practices.
• Lead establishment of operational resilience frameworks including risk ID, contingency planning, incident response, and regulator/service-provider communications.
• Partner with internal and external stakeholders (Risk, Legal, Compliance, Security, Finance, Product, CX) to project-manage operations and risk initiatives.
• Support first line of defense with launch assessments, audits, regulatory examinations, and supervisory touchpoints.

Skills

Operations oversight

Vendor management

Regulatory compliance

Risk management

AI governance

Tools

LibreChat

Gemini

Glean

Job description

the company is seeking an Operations Manager for its Bermuda operations. You will report to the COO and drive end-to-end operational execution across product, regulatory operations, service delivery, technology, and outsourcing oversight.

You will build supervision and resilience frameworks, align with Bermuda regulatory requirements, and collaborate with regulators, banking partners, and cross-functional teams to ensure compliance and business continuity.