Remote-First Manager, Subscription Operations

Perch Energy, Inc.; Northern (KY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Remote-first culture

Flexible paid time off

13 company holidays and Summer Fridays

16 weeks of paid parental leave

80–95% company-paid medical, dental, &

Job summary

Perch Energy, a mission-driven company expanding access to clean energy through community solar, seeks a Manager of Subscription Management. This role reports to the Director of Subscription Services and Market Operations and focuses on day-to-day support for utility partnerships, subscription sizing, and enrollment across multiple states and programs.

The ideal candidate is organized, creative, and collaborative with stakeholders to deliver top-notch service for Developers and the Account

Qualifications

• Bachelor's degree in a related field.
• 2 years’ energy-related experience; Community Solar or Renewable Energy preferred.
• Strong attention to detail and time management.
• Proven cross-team collaboration.
• Strong verbal, written, and analytics skills.
• Ability to problem solve, find creative solutions, troubleshoot and build out best practices.
• Be flexible and excited to work in a fast-paced environment with evolving needs.

Responsibilities

• Oversee subscription sizing, enrollment, and utility submissions for Illinois, Virginia, and Massachusetts.
• Run routine analysis on credits produced, allocated, utilized and banked.
• Monitor project fill rates and collaborate to maintain optimal fill rates.
• Collaborate with a global team to ensure timely delivery of contractual requirements.
• Perform QA/QC on new tools, existing reports and automation efforts.
• Build relationships with utility representatives to maintain active community solar subscriptions.
• Maintain knowledge base and ensure deadlines for mission critical projects and compliance.
• Drive timely revenue recognition and ensure credits banked are redistributed.
• Ensure all cases are resolved within SLAs.
• Become a community solar subject matter expert and contribute to procedures and regulations.

Skills

Attention to detail

Time management

Cross-functional collaboration

Verbal and written communication

Problem solving

Adaptability

Education

Bachelor's degree in Business, Finance, Accounting, Math, Science, Environmental Studies, Data Analytics or related field

Job description

Perch Energy, a mission-driven company expanding access to clean energy through community solar, seeks a Manager of Subscription Management. This role reports to the Director of Subscription Services and Market Operations and focuses on day-to-day support for utility partnerships, subscription sizing, and enrollment across multiple states and programs.

The ideal candidate is organized, creative, and collaborative with stakeholders to deliver top-notch service for Developers and the Account