Remote-First IT Systems Administrator

Loggerhead Risk Management LLC; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

STD/LTD

Life Insurance

Paid time off

Vision insurance

Referral Program

Tuition Reimbursement

Job summary

Loggerhead Risk Management LLC in Tampa, FL is seeking an IT Systems Administrator to support enterprise platforms and a hybrid workforce. You will manage Microsoft 365, Intune, HubSpot CRM, and Five9, serving as a primary IT contact for requests and ensuring reliable systems.

The role emphasizes solving problems, ownership, and improving support processes in a remote-first environment with contact center focus and on-site needs.

Qualifications

• 3+ years of IT support or system administration experience.
• Hands-on experience with Microsoft 365 tenant administration.
• Experience with endpoint/device management (Intune or similar MDM).
• Experience with Help Desk or ticketing systems.
• Experience supporting a remote workforce.
• Demonstrated ability to troubleshoot complex issues and drive resolution.
• Strong verbal and written communication skills.

Responsibilities

• Support enterprise platforms and day-to-day IT services for a hybrid workforce.
• Manage Microsoft 365, Intune, HubSpot CRM, and Five9 contact center.
• Serve as a first point of contact for IT requests and ensure timely resolutions.
• Provide remote workforce support including VPN, authentication, and connectivity.

Skills

IT support

M365 admin

Intune management

Ticketing systems

Remote work

Troubleshooting

Communication

Self-motivated

Tools

HubSpot CRM

Five9

Intune

Job description

Loggerhead Risk Management LLC in Tampa, FL is seeking an IT Systems Administrator to support enterprise platforms and a hybrid workforce. You will manage Microsoft 365, Intune, HubSpot CRM, and Five9, serving as a primary IT contact for requests and ensuring reliable systems.

The role emphasizes solving problems, ownership, and improving support processes in a remote-first environment with contact center focus and on-site needs.