Remote-First Growth & Expansion Account Manager

DoiT; United States; Teletrabalho; USD 85 000 - 120 000; Tempo integral

Resumo da oferta

DoiT, a global cloud IT company, is seeking an Account Manager to lead a portfolio of SMB and mid-market customers. You’ll own the commercial relationship and use a repeatable coverage model to identify growth potential and align teams to drive outcomes.

You will drive retention, renewals and expansion by partnering with internal specialists and guiding strategic conversations, reviews, and feedback loops to ensure customer success.

Qualificações

• 2+ years in Account Management, Customer Success, or Customer Engineering.
• 3+ years in a technology company.

Responsabilidades

• Own the commercial relationship and customer strategy for a large portfolio.
• Drive retention, renewals, and expansion by partnering with internal teams.
• Manage account reviews, escalations, and customer feedback loops.

Descrição da oferta de emprego

DoiT, a global cloud IT company, is seeking an Account Manager to lead a portfolio of SMB and mid-market customers. You’ll own the commercial relationship and use a repeatable coverage model to identify growth potential and align teams to drive outcomes.

You will drive retention, renewals and expansion by partnering with internal specialists and guiding strategic conversations, reviews, and feedback loops to ensure customer success.