Remote FinOps Technical Account Manager - Cloud Cost

FinOps Weekly; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Remote work

Job summary

Flexera seeks a Technical Account Manager to join our US-based Customer Success team, focusing on FinOps offerings such as CloudCheckr, Cloud Cost Optimization, and ProsperOps. You will guide partners to maximize value, optimize usage, and achieve business outcomes.

You will partner with Sales, Product, and Support, lead strategic discussions, and help expand platform adoption. Expect collaboration across teams, mentoring, and occasional travel to client sites up to 5–10%.

Qualifications

• 5–7 years as a Technical Account Manager or 7–10 years in technical support or customer success in SaaS/cloud.
• Strong knowledge of public cloud platforms (AWS, Azure, GC) and FinOps, cloud billing or cost management.
• SaaS background with experience in cloud management platforms; excellent communication skills.

Responsibilities

• Understand customer use cases and align with business outcomes through strategic guidance and platform optimization.
• Act as primary consultative contact for Flexera FinOps products and best-practice guidance.
• Collaborate with Account and Partner Development Managers to drive retention and growth.
• Lead discussions on new features, product updates, and strategic deployments.
• Monitor customer health, provide usage reports, and deliver value demonstrations.

Skills

Cloud cost management

FinOps

SaaS experience

Executive communication

Relationship management

Cross-functional collaboration

Strategic guidance

Gainsight

Jira

Public cloud (AWS/Azure/GC)

Education

Bachelor’s degree in CS/IT or related field

FinOps certification

Cloud certifications (AWS/Azure/GC)

Tools

Gainsight

Jira

Job description

Flexera seeks a Technical Account Manager to join our US-based Customer Success team, focusing on FinOps offerings such as CloudCheckr, Cloud Cost Optimization, and ProsperOps. You will guide partners to maximize value, optimize usage, and achieve business outcomes.

You will partner with Sales, Product, and Support, lead strategic discussions, and help expand platform adoption. Expect collaboration across teams, mentoring, and occasional travel to client sites up to 5–10%.