Remote Financial Services Specialist for Patient Billing

Sentara; Virginia Beach (VA); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Tuition Assistance – $5,250/year

401k with Employer Match

Job summary

Sentara Independence in Virginia Beach is seeking a Financial Services Specialist for the Centralized Authorizations team. The role focuses on accurately identifying and registering patient insurance, explaining financial responsibilities, and guiding patients to financial assistance before services are provided.

The position offers remote schedule opportunities in the Hampton Roads area with required on-site presence at times for team education and collaboration.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent attention to detail when handling sensitive PHI.

Responsibilities

• Identify and register patient insurance and benefit details.
• Explain financial responsibilities to patients and guide financial assistance options.
• Generate insurance and self-pay estimates to enable timely service processing.
• Collect balances during the pre-registration process and support patient financial education.

Skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

Sentara Independence in Virginia Beach is seeking a Financial Services Specialist for the Centralized Authorizations team. The role focuses on accurately identifying and registering patient insurance, explaining financial responsibilities, and guiding patients to financial assistance before services are provided.

The position offers remote schedule opportunities in the Hampton Roads area with required on-site presence at times for team education and collaboration.