Remote Financial Operations Manager – Billing & Procurement

Lightspeed DMS LLC.; United States; À distance; USD 80 000 - 105 000; Plein temps

Résumé du poste

Lightspeed DMS LLC is seeking a Financial Operations Manager to lead billing, accounts payable, and procurement, driving end-to-end processes and automation in a fast-growing SaaS environment.

The role emphasizes system fluency in Zone Billing, NetSuite, Avalara, and Ramp, with a strong preference for AI-native process design and scalable controls. Remote work is offered within the U.S., with competitive pay.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field preferred.
• 5+ years of progressive experience across billing, accounts payable, procurement, and/or revenue operations, ideally in a SaaS business.
• Hands-on proficiency with Zone Billing, NetSuite, Avalara, and Ramp.
• Native or advanced proficiency with AI tools and LLMs, e.g. Claude, Claude Cowork, Claude Code, or equivalent.
• Fluency in working alongside AI; knowing when and how to use it, how to evaluate its output critically, and how to build reliable processes around it.
• Demonstrated experience building controls, validation routines, and documented procedures that scale.
• Excellent stakeholder management and communication skills.

Responsabilités

• Oversee end-to-end monthly invoicing processes in Zone Billing/NetSuite.
• Review pre-billing validation controls that reconcile Salesforce contract and order data to ZoneBilling subscriptions.
• Review post-run reconciliation and exception review, ensuring invoice counts and amounts are in line with expectations, with anomalies identified and resolved.
• Oversee the credit memo and rebill process, ensuring adjustments are accurate, properly approved, well-documented, and root causes are addressed.
• Coordinate with Billing, Cash Application, and Collections to ensure billing outputs support clean application and aging integrity.
• Partner with Tax Team on invoice and system configuration with the Avalara Tax calculator.
• Lead billing remediation projects and maintain a Billing Incident Response Playbook.
• Serve as the escalation point for complex or sensitive customer billing disputes.
• Oversee accounts payable cycle, establishing and enforcing controls, including vendor master data, banking details, and W‑9/1099s.
• Oversee ACH/electronic transfers, wires, and other disbursements, ensure secure, accurate, and timely payment execution.
• Oversee corporate card and spend programs in Ramp.
• Continuously refine procurement and procure‑to‑pay strategies, policies, and workflows to optimize efficiency and internal controls.
• Ensure compliance with the company’s procurement policies and procedures.
• Identify and eliminate manual touchpoints across the quote‑to‑cash and procure‑to‑pay processes, leveraging automation, reporting, and standardized procedures.
• Lead, mentor, and develop the team, fostering a culture of accuracy, accountability, and continuous improvement.
• Establish and report on financial operations KPIs.

Connaissances

Billing operations

Accounts payable

Procurement

Revenue operations

AI tools and LLMs

Formation

Bachelor’s degree in Accounting/Finance

Outils

Zone Billing

NetSuite

Avalara

Ramp

Description du poste

Lightspeed DMS LLC is seeking a Financial Operations Manager to lead billing, accounts payable, and procurement, driving end-to-end processes and automation in a fast-growing SaaS environment.

The role emphasizes system fluency in Zone Billing, NetSuite, Avalara, and Ramp, with a strong preference for AI-native process design and scalable controls. Remote work is offered within the U.S., with competitive pay.