Remote Financial Coordinator

ProSmile Holdings, LLC; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

ProSmile Holdings, LLC is seeking a Financial Coordinator to manage accounts receivable, review insurance balances, and collaborate with clinics to optimize collections. This is a remote, full-time role supporting multiple offices across the United States.

The ideal candidate has 2–4 years in healthcare billing, is proficient with Dentrix Enterprise and Microsoft Office, and can communicate clearly with office managers and payors to resolve claims and questions.

Qualifications

• 2–4 years of healthcare insurance and billing experience.
• Knowledge of dental terminology and dental insurance practices.
• Proficient in Dentrix Enterprise and Microsoft Office.
• Strong problem solving and communication skills.

Responsibilities

• Review accounts receivable and contact offices, insurers, and departments to collect outstanding balances.
• Prepare and submit electronic insurance claims; monitor submissions and rejections.
• Create and update insurance fee schedules and plan rules in management systems.
• Answer insurance questions from office managers and internal departments; analyze data.
• Maintain accuracy and follow company policies while managing priorities.

Skills

Accounts receivable

Dental terminology

Dentrix Enterprise

Communication skills

Excel

SharePoint

Time management

Problem solving

Tools

Dentrix Enterprise

Excel

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FullTime Professional

30+ days ago Requisition ID: 3159

The Financial Coordinator is responsible for reviewing the accounts receivable report and reviewing in detail what service dates and balances are outstanding.

This is a remote position

ESSENTIAL FUNCTIONS:

Accounts Receivable:

• Contact offices, insurance companies, and internal departments to obtain missing insurance information and follow up on all outstanding insurance claims for assigned clinic.
• Review patient account balances and communicate directly with clinic managers to reach out to patients.
• Utilize various reports in Dentrix Enterprise to analyze clinic insurance aging status, trends, and help develop a proactive plan of action to help carry offices to high collection rate.

Insurance Claims Review/Submission:

• Prepare electronic insurance claims and related documents and review them for completeness.
• Attach supporting documentation to claims accordingly.
• Utilize E-Central to monitor submitted and rejected claims and assure claims are accepted by payors.
• Close out claims or resubmit as necessary, and process in a timely manner while meeting filing deadlines and limits.

Plan Administration (Position withing department):

• Create, update and input insurance fee schedules into dual practice management systems.
• Create, update and input insurance plan rules into practice management system.
• Contact insurance companies annually or as needed to ensure fee schedules are up to date.
• Process and input patient insurance breakdowns into system.
• Answer any insurance related questions to office managers, or internal departments.
• Ability to analyze and interpret financial and insurance data.
• Work and follow company policies and procedures accurately.
• Ability to analyze and solve problems while exercising a moderate degree of judgment.
• Ability to juggle competing demands and priorities and manage time well (both self and others) even when time is short.
• Dependability and outstanding organizational ability, with focused attention to detail and follow up.
• Excellent interpersonal skills, including the ability to communicate clearly both verbally and in writing, and maintain a customer-oriented attitude during all interactions, including phone and in person.
• Must be proficient in Microsoft Office including Excel and SharePoint and must have experience using websites or software applications to find, review, edit, and submit insurance claims.

REQUIRED AND PREFERRED QUALIFICATIONS:

• Required Experience: 2-4 years of healthcare insurance and billing experience, preferably in a dental group.
• Required Knowledge: A working knowledge of dental terminology and dental-related insurance practices and procedures.
• Knowledge in Dentrix Enterprise Software preferred

SCHEDULING REQUIREMENTS

• Requires some flexibility in scheduling, such as the ability to work evenings and weekends.