Remote Financial & Administrative Applications Leader

Husch Blackwell; Houston (TX); On-site; Confidential; Full time

Benefits offered by this job

Medical and dental coverage

Life insurance

Paid time off

Job summary

Husch Blackwell LLP is seeking a Financial & Administrative Applications Manager to lead the firm’s financial and administrative application stack, drive incident management, and deliver actionable dashboards. The role partners with Finance, HR, and Procurement to align technology with business objectives and promotes continuous improvement across reporting and workflows.

The position offers potential remote work and full lifecycle ownership of critical systems, including Elite 3E, Intapp, UKG,

Qualifications

• Bachelor's degree in Information Technology, Business, Accounting, Finance, or related field
• 5+ years of experience supporting enterprise business applications
• Minimum of 3 years of experience leading teams, projects, or operational functions
• Experience supporting financial, accounting, administrative, or legal technology platforms preferred
• Experience working within professional services, legal, financial services, or similar environments preferred
• Strong understanding of financial, administrative, and operational business processes
• Experience supporting enterprise financial systems, ERP platforms, HR systems, and related business applications
• Experience with Elite 3E, Intapp products, UKG, or comparable enterprise platforms preferred
• Experience supporting reporting and business intelligence platforms
• Strong understanding of Microsoft Power BI, including dashboard development, reporting, data modeling concepts, and business analytics
• Experience with SQL Server Reporting Services (SSRS) report development, administration, and support
• Knowledge of SQL and relational database concepts preferred
• Experience working with application integrations, data flows, and enterprise reporting architectures
• Strong customer service, stakeholder relationship management, and vendor management skills

Responsibilities

• Lead the support, administration, and operational management of the Firm's financial and administrative application portfolio
• Ensure timely resolution of application issues and service requests while maintaining high customer satisfaction
• Establish and monitor service levels, operational metrics, and performance indicators
• Drive continuous improvement of support processes, workflows, and user experience
• Provide leadership during application incidents, outages, and production support activities
• Provide leadership, mentoring, and development for application support, reporting, and operations team members
• Establish team priorities, workload management processes, and operational objectives
• Promote accountability, collaboration, customer service, and operational excellence throughout the team
• Support cross-training and knowledge-sharing initiatives to reduce dependency on individual contributors
• Develop strong partnerships with Finance, Accounting, Billing, Procurement, Revenue Cycle Operations, HR, Pricing and other business stakeholders
• Act as a trusted advisor regarding application capabilities, limitations, opportunities, and operational improvements
• Facilitate discussions related to application enhancements, support issues, system utilization, and process improvements
• Ensure stakeholder expectations are understood and effectively managed
• Establish and maintain productive relationships with application vendors, consultants, and service providers
• Manage vendor support relationships and escalation processes
• Participate in application roadmap discussions and product enhancement opportunities
• Coordinate vendor involvement for upgrades, issue resolution, and strategic initiatives
• Lead the delivery and support of operational reporting, dashboards, and BI solutions supporting multiple functions
• Oversee design, development, maintenance, and support of reporting solutions utilizing Power BI, SSRS, and related technologies
• Partner with stakeholders to identify reporting requirements and opportunities to improve visibility and decision making
• Ensure data accuracy, governance, and usability across reporting platforms
• Support development of executive dashboards, KPIs, and analytical reporting
• Collaborate with technical teams to improve data accessibility and reporting capabilities across enterprise apps
• Support planning and coordination of application upgrades, enhancements, and releases
• Collaborate with engineering, infrastructure, security, and business teams for successful implementations
• Participate in testing, validation, readiness reviews, and deployment planning
• Ensure appropriate documentation, training, and support materials are maintained
• Identify opportunities to improve system stability, support efficiency, and user satisfaction
• Develop and implement best practices for application support, service management, and governance
• Drive initiatives that improve reliability, automation, monitoring, and operational effectiveness
• Support strategic planning for the Firm's financial and administrative systems roadmap
• Applications supported may include Elite 3E, Intapp, UKG, Time Entry, Billing/Collections, Revenue Management, Procurement, Expense Management, Financial Reporting, Power BI, SSRS

Skills

Leadership

Team management

Stakeholder management

Customer service

Vendor management

Project management

Analytical thinking

Education

Bachelor's degree in IT, Business, Accounting, Finance or related field

Tools

Power BI

SSRS

SQL

Elite 3E

Intapp

UKG

Job description

Husch Blackwell LLP is seeking a Financial & Administrative Applications Manager to lead the firm’s financial and administrative application stack, drive incident management, and deliver actionable dashboards. The role partners with Finance, HR, and Procurement to align technology with business objectives and promotes continuous improvement across reporting and workflows.

The position offers potential remote work and full lifecycle ownership of critical systems, including Elite 3E, Intapp, UKG,