Remote Field Training Specialist | ERP & WISE Expert

Winsupply; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Winsupply is seeking a Field Training Specialist to deliver on-site and virtual training for local companies. You will work with Local Companies, Area Leaders, and Training Services to drive performance outcomes and unlock growth.

The role involves hands-on training on WISE, WinZone, and Winreports, plus developing help documentation and training videos for ongoing support. Travel up to 50% may be required.

Qualifications

• 3+ years in wholesale distribution.
• Excellent written and oral communication.
• Ability to work independently or as part of a team.
• Proficient with Word, Excel, and PowerPoint.

Responsibilities

• Train employees on WISE, WinZone and Winreports functions.
• Train new president/managers and employees on WISE functions and reports.
• Work with local company to organize WISE data.
• Conduct follow-up training with recently visited local company.
• Participate in in-person training events (Annual Meetings, National Training, Regional Training, MDTP).
• Record training videos and provide supporting help documentation.
• Create, maintain, and follow up help tickets until issues are resolved.
• Collaborate with Programming, QA, and Support teams on projects.
• Provide conceptual and strategic guidance to local companies.
• Other duties as assigned.

Skills

Attention to detail

Communication skills

Teamwork

Office tools

Education

Associate or Bachelor’s degree or related experience

Tools

WISE ERP system

Microsoft Office

Job description

Winsupply is seeking a Field Training Specialist to deliver on-site and virtual training for local companies. You will work with Local Companies, Area Leaders, and Training Services to drive performance outcomes and unlock growth.

The role involves hands-on training on WISE, WinZone, and Winreports, plus developing help documentation and training videos for ongoing support. Travel up to 50% may be required.