Remote Field Support Engineer, Battery Systems

East Penn Manufacturing Company; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) savings plan

Annual bonus

Job summary

East Penn Manufacturing Company seeks a remote Field Support Engineer to identify and execute battery system projects across North America. You will oversee installations, warranty administration, and inside sales support to deliver high-quality service.

The role requires 5–7 years in senior engineering/project management, a strong background in DC power and lead-acid batteries, and the ability to travel nationwide.

Qualifications

• Bachelor’s Degree in engineering or related field; equivalent education/experience considered.
• 5-7 years in a supervisory, management, or senior professional role in field service/engineering/project management.
• Experience with DC power systems, electrical/battery systems, warranties, and lead-acid batteries.

Responsibilities

• Gathers and evaluates technical information to determine suitable EPM battery products and accessories.
• Identifies full product scope and services needed for new projects.
• Coordinates with customer engineers to verify equipment requirements and measurements.
• Performs site surveys and field measurements as needed to support coordination.
• Reviews submittal documents for accuracy and completeness.
• Manages scheduling for installations and field services.
• Oversees on-site installation processes, troubleshooting, and remediation as required.
• Guides service contractors performing on-site work.
• Ensures field services meet customer requirements and quality standards.
• Collaborates with project engineers, service teams, and East Penn disciplines to resolve issues.
• Leads coordination meetings for contractors and customers.
• Improves processes to add value to Deka Services business results.

Skills

Strong communication

Leadership

Project management

Analytical problem solving

Self-motivated

Team player

Education

Bachelor’s Degree in engineering or related field

Job description

East Penn Manufacturing Company seeks a remote Field Support Engineer to identify and execute battery system projects across North America. You will oversee installations, warranty administration, and inside sales support to deliver high-quality service.

The role requires 5–7 years in senior engineering/project management, a strong background in DC power and lead-acid batteries, and the ability to travel nationwide.