Field Support Engineer (Fully Remote)

East Penn Canada; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Annual bonus program

Career advancement opportunities

Job summary

East Penn is seeking a Battery Systems Engineer to identify and execute greenfield, replacement, maintenance, and warranty battery projects across North America. You will oversee installations, coordinate with customer engineers, perform site surveys, and manage project execution through to completion.

Applicants should have a Bachelor's in engineering and 5–7 years of relevant experience, with strong knowledge of DC power, batteries, warranties, and troubleshooting.

Qualifications

• Bachelor's degree in engineering or related field required.
• 5–7 years of relevant experience preferred.
• Strong knowledge of DC power systems, batteries, warranties, and troubleshooting.

Responsibilities

• Identify and execute greenfield, replacement, maintenance, and warranty battery system projects.
• Coordinate with customer engineers, perform site surveys, and manage project execution.
• Direct service contractors and ensure field services meet customer requirements.

Skills

DC power systems

batteries

warranties

troubleshooting

communication

leadership

problem-solving

Education

Bachelor's degree in engineering

Job description

• Responsible for identifying and executing greenfield, replacement, maintenance, and warranty battery system projects.
• Provides oversight, monitoring, and troubleshooting for installations across North America.

Key Responsibilities:

• Gathers technical information and proposes battery products that meet customer requirements.
• Coordinates with customer engineers, performs site surveys, and manages project execution.
• Directs service contractors and ensures field services meet customer requirements.

Qualifications:

• Bachelor's degree in engineering or related field, plus 5-7 years of relevant experience.
• Strong knowledge of DC power systems, batteries, warranties, and troubleshooting.
• Excellent communication, leadership, and problem-solving skills.
• Estimated salary range: $70,000 - $100,000 per year.
• Comprehensive benefits include medical, dental, prescription drug, and 401(k) savings plan.
• Annual bonus program and career advancement opportunities.

East Penn is a private, family-owned manufacturer of sustainable lead batteries and battery accessories. With over 75 years of expertise, it values long-term employee careers, and nearly 40% of its workforce has over a decade of service.