Remote Field Solutions Engineer – Data Center (Bilingual)

nVent; New Orleans (LA); Remote; USD 101,000 - 188,000; Full time

Job summary

nVent seeks a key technical lead to partner with customers, sales, and engineering to translate real-world challenges into practical data center solutions. This role emphasizes field involvement, systems integration, and delivering meaningful outcomes for customers.

The ideal candidate combines technical breadth in power and cooling with strong communication skills, and is comfortable working remotely in the Central US while traveling to Latin America as needed.

Qualifications

• Bachelor's Degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center infrastructure, design, and construction space.
• English and Spanish language proficiency.
• 5+ years of experience in a technical application's role supporting Data Center product solutions.
• Strong technical background in Power and Air and LiquidCooling Solutions in the Data Center space.
• Understanding of Data Center Power and Cooling Architecture from UPS to rack/equipment level.
• Excellent interpersonal and communication skills with a customer 1st mentality.
• Willingness to travel up to 30% and work 100% remotely in the central US; valid driver’s license.

Responsibilities

• Serve as a domain authority for nVent Data Center Solutions products for Sales, Product Management, Operations, etc in the Central US and Latin America region.
• Provide first-line product support to customers and colleagues using nVent Data Solutions and Electrical Connections.
• Evaluate customer RFQs and build costing/quotes with technical and commercial content.
• Provide technical application assistance to identify modified and engineered products based on customer specifications.
• Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems.
• Conduct product training for customers and train distributors on quoting tools.
• Prepare compliance documents against customer specifications.
• Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
• Review training literature for technical accuracy including installation guides and procedures.

Skills

Domain knowledge: Data Center

Power & cooling systems

Customer-facing support

English & Spanish proficiency

CPQ & ERP systems

Education

Electrical/Mechanical/Applications Engineering degree

Tools

CPQ systems

ERP systems

Job description

nVent seeks a key technical lead to partner with customers, sales, and engineering to translate real-world challenges into practical data center solutions. This role emphasizes field involvement, systems integration, and delivering meaningful outcomes for customers.

The ideal candidate combines technical breadth in power and cooling with strong communication skills, and is comfortable working remotely in the Central US while traveling to Latin America as needed.