Remote Field Service Technician II — POS & Networking

Spectraforce Technologies, Inc.; New York (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

Chick-fil-A in Queens, NY is seeking a Field Service Technician II to deliver on-site technical support for restaurant POS systems and related technology. You will troubleshoot, repair, install, and upgrade hardware and software, ensuring reliable operations in a fast-paced environment.

Responsibilities include documenting work, training staff, and coordinating with a Team Lead for escalations. Candidates should have strong customer service skills and be willing to participate in on-call

Qualifications

• Experience working in fast-paced restaurant tech environments.
• Strong customer service and communication abilities.
• Basic understanding of networking concepts and POS hardware.

Responsibilities

• Provide on-site support for POS systems, hardware, and networking.
• Install, maintain, troubleshoot, and repair equipment at restaurants.
• Document work, update configurations, and perform upgrades as needed.
• Train staff on supported systems and equipment and work with supervision as required.

Skills

People Skills

Attention to Detail

Job description

Chick-fil-A in Queens, NY is seeking a Field Service Technician II to deliver on-site technical support for restaurant POS systems and related technology. You will troubleshoot, repair, install, and upgrade hardware and software, ensuring reliable operations in a fast-paced environment.

Responsibilities include documenting work, training staff, and coordinating with a Team Lead for escalations. Candidates should have strong customer service skills and be willing to participate in on-call