Remote Field Service Manager - NA West Coast

Repligen Corporation; California; Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision

Retirement benefits

Flexible spending accounts

Job summary

Repligen Corporation seeks a Manager, Field Service to lead a high-performing team of Field Service Engineers across the West Coast. The role drives safety, customer satisfaction, and financial performance while delivering efficient service delivery.

You will partner with commercial, engineering, quality and product management to support growth. The position requires 5+ years in operations or field service leadership, a Bachelor's degree in engineering or science, and willingness to travel

Qualifications

• Bachelor's degree in engineering or science is required.
• 5 years of operations or field service leadership experience preferred.
• Willingness to travel within the specified geographic region.

Responsibilities

• Lead a team of Field Service Engineers across North America West Coast.
• Ensure health, safety, and well-being of team, customers and colleagues.
• Drive service excellence, respond to customer issues, and drive continuous improvement.

Skills

Leadership

Customer relationships

Interpersonal skills

Travel willingness

Budget management

Education

BA/BS in Engineering or Science

Job description

Repligen Corporation seeks a Manager, Field Service to lead a high-performing team of Field Service Engineers across the West Coast. The role drives safety, customer satisfaction, and financial performance while delivering efficient service delivery.

You will partner with commercial, engineering, quality and product management to support growth. The position requires 5+ years in operations or field service leadership, a Bachelor's degree in engineering or science, and willingness to travel