Remote Field Service Engineer – Medical Imaging

Canon Medical Systems USA, Inc.; Ventura (CA); Remote; USD 74,000 - 120,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Field Service Engineer for a remote, field-based role. The selected candidate must live in or near Oxnard and Ventura, CA. Position level (FSE Sr. or FSE Associate) will depend on qualifications and experience.

Responsibilities include installation, PM inspections, troubleshooting, and customer relations across multiple imaging modalities, with documentation and FDA testing as required. Extensive travel and remote support may be involved.

Qualifications

• 2 Year associate's degree Electronics technology or equivalent work experience in lieu of degree.
• 3 years Advanced electronics experience.
• 5 years Field service experience.

Responsibilities

• Install medical imaging equipment effectively and efficiently.
• Completion of installation quality checklist.
• Perform PM inspections per equipment specifications and standards.
• Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
• Maintain all assigned assets per company P&P.
• Improve personal productivity by enhancing product knowledge through formal and on the job training.
• Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
• Answer technical and applications questions.
• Capable of installing multiple products in one modality.
• Maintain excellent customer relations.
• Maintain accurate and complete documentation.
• Perform and document FDA testing on assigned products.
• Keep current with latest technical developments in multiple product lines.
• Support field service operations with technical knowledge on multiple product lines.
• Install and maintain equipment in multiple product lines.
• Demonstrate expertise in multiple products in 1 modality.
• Develop a higher level of troubleshooting and analytical skills.

Skills

Field service experience

Advanced electronics

Troubleshooting

Education

Associate degree in Electronics Technology or equivalent

Equivalent work experience

Job description

Canon Medical Systems USA, Inc. is seeking a Field Service Engineer for a remote, field-based role. The selected candidate must live in or near Oxnard and Ventura, CA. Position level (FSE Sr. or FSE Associate) will depend on qualifications and experience.

Responsibilities include installation, PM inspections, troubleshooting, and customer relations across multiple imaging modalities, with documentation and FDA testing as required. Extensive travel and remote support may be involved.