Remote Field Reimbursement Leader – Patient Access

Amgen SA; Milwaukee (WI); À distance; USD 110 000 - 140 000; Plein temps

Avantages offerts par ce poste

Retirement and Savings Plan

Stock-based long-term incentives

Paid time off

Flexible work models

Résumé du poste

Amgen is seeking a Field Reimbursement Manager for Milwaukee, WI, covering Wisconsin, Northern IL, and Eastern Iowa. This role supports Bone Health through patient access and reimbursement expertise, coordinating with HUB and payer strategies.

The FRM will educate providers on payer coverage, manage reimbursement journeys, and travel up to 40% to meet customers. Relocation is not included, and strong leadership in cross-functional teams is required.

Qualifications

• Doctorate degree
• Master’s degree and 3 years of customer service and/or leadership experience
• Bachelor’s degree and 5 years of customer service and/or leadership experience
• Associate’s degree and 10 years of customer service and/or leadership experience
• High school diploma / GED and 12 years of customer service and/or leadership experience
• In addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Responsabilités

• Act as an extension of the HUB, providing live one-on-one coverage support
• Offer assistance from physician order to reimbursement, supporting the entire reimbursement journey through payer prior authorization to appeals/denials requirements and forms
• Review patient-specific information in cases where the site has specifically requested assistance resolving any issues or coverage challenges
• Educate and update healthcare providers (HCPs) on key private and public payer coverage and changes that impact patient product access
• Coordinate access/reimbursement issues with relevant partners, including the HUB
• Provide information to HCPs on how the products are covered under the benefit design (Commercial, Medicare, Medicaid)
• Serve as a payer expert for defined geography and promptly communicate payer changes to key stakeholders
• Offer office education during the access process, including formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
• Educate offices using approved materials
• Review patient insurance benefit options and alternate funding/financial assistance programs
• Collaborate with other departments to resolve reimbursement issues

Connaissances

Leadership experience

Communication skills

Customer service experience

Reimbursement knowledge

Project management

Travel readiness

Formation

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Outils

Word

Excel

PowerPoint

Description du poste

Amgen is seeking a Field Reimbursement Manager for Milwaukee, WI, covering Wisconsin, Northern IL, and Eastern Iowa. This role supports Bone Health through patient access and reimbursement expertise, coordinating with HUB and payer strategies.

The FRM will educate providers on payer coverage, manage reimbursement journeys, and travel up to 40% to meet customers. Relocation is not included, and strong leadership in cross-functional teams is required.