Remote Field Property Claims Specialist

State Farm; Hot Springs (AR); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual raise and bonus

Robust health coverage

Tuition assistance programs

Generous time off policy

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related property claims. You will conduct on-site inspections, explain coverage, estimate damages, and guide insureds through the claims process while delivering Remarkable service.

This Remote-Field role is based in Hot Springs, AR, with travel within assigned territory and potential virtual work from home. You will interact with policyholders, agents, and other parties to close claims efficiently

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Interpret policies, guidelines, or technical information and apply to real-world situations.
• Learn unfamiliar concepts quickly and apply knowledge practically.
• Interact with policyholders, agents, and stakeholders to move claims forward.
• Communicate clearly and empathetically with customers.
• Be detail-oriented with strong organizational and analytical skills.
• Use mobile/desktop tools to document and support claims in field/remotely.
• Possess valid driver’s license; MVR checks may be required.

Responsibilities

• Conduct on-site inspections for residential and commercial claims.
• Gather information from policyholders and agents to resolve claims efficiently.
• Explain coverage and next steps to insureds with empathy.
• Document findings and prepare detailed reports.
• Investigate and adjust property claims up to $500,000 exposure.
• Evaluate coverage and terms to confirm claim validity.
• Negotiate and settle claims within authorized limits.

Skills

Investigation and problem solving

Policy interpretation

Effective communication

Emotional intelligence

Detail-oriented

Mobile/field documentation

Driver's license

Education

Bachelor’s Degree (Risk/Insurance/Construction)

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related property claims. You will conduct on-site inspections, explain coverage, estimate damages, and guide insureds through the claims process while delivering Remarkable service.

This Remote-Field role is based in Hot Springs, AR, with travel within assigned territory and potential virtual work from home. You will interact with policyholders, agents, and other parties to close claims efficiently