Remote Field Property Claims Specialist

State Farm; Burbank (CA); Remote; USD 69.000 - 112.000; Vollzeit

Benefits dieser Stelle

Competitive starting salary (see range

Annual incentive pay

Excellent health benefits

Tuition/educational assistance

401(k) plan with company contributions

Generous time off policies

Matching Gift Program

Zusammenfassung

State Farm is hiring a Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners, commercial properties, and large losses. You will be the first contact with insureds, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

The role involves on-site inspections in a remote-field setting, with occasional travel. A valid driver's license and a related degree are preferred, and training is provided with

Qualifikationen

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately.
• Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge.
• Ability to interact with policyholders, agents, and other stakeholders to move claims forward efficiently.
• Strong communication and interpersonal skills for difficult conversations with customers.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency with mobile/desktop tools to document and support claims in field/remotely.
• Valid driver's license is required.

Aufgaben

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and others to gather information and resolve claims.
• Interact with parties who express emotions or concerns about inspections or resolutions.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports to support claims.
• Investigate and adjust personal and commercial property claims up to $500,000.
• Evaluate coverage and terms to determine claim validity and regulatory compliance.
• Negotiate and settle claims within authorized limits.

Kenntnisse

Investigation

Policy interpretation

Communication

Interpersonal skills

Detail-oriented

Mobile/desktop tools

Driver's license

Ausbildung

Bachelor’s Degree in Risk Management, Insurance, Business, Construction Management or similar

Tools

Xactimate

XactContents

Jobbeschreibung

State Farm is hiring a Property Field Inspection Claim Specialist to handle accident and weather-related claims for homeowners, commercial properties, and large losses. You will be the first contact with insureds, explain coverage, estimate damages, and guide them through the claims process with remarkable service.

The role involves on-site inspections in a remote-field setting, with occasional travel. A valid driver's license and a related degree are preferred, and training is provided with