Remote Field Property Claims Inspector

State Farm; Greenwood (MS); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Remote-field position

Annual raise and bonus

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections and negotiations for homeowners and commercial properties. You will gather evidence, explain coverage, and guide insureds through the claims process with a focus on remarkable service.

Remote-field role requiring travel within assigned territory with potential for virtual work from home and occasional cross-territory support. A valid driver's license is required and physical agility is essential.

Qualifications

• Investigate problems, evaluate information, and decide outcomes.
• Interpret policies and guidelines accurately for real-world claims.
• Quickly learn processes and terminology and apply them practically.
• Interact effectively with policyholders, agents, and stakeholders.
• Communicate clearly and empathetically with customers.
• Be detail-oriented with strong organizational skills.
• Use mobile/desktop tools to document and support claims.

Responsibilities

• Conduct on-site inspections for residential and commercial claims.
• Collaborate with policyholders, agents, and others to resolve claims.
• Interact with emotionally charged parties professionally.
• Provide customer service throughout the claims process.
• Gather evidence, document findings, and prepare reports.
• Investigate and adjust claims with exposures up to $500,000.
• Evaluate coverage and determine claim validity per regulations.
• Negotiate and settle claims within authorized limits.

Skills

Investigate problems

Policy interpretation

Learn quickly

Interpersonal skills

Communication skills

Detail-oriented

Mobile/desktop tools

Physical agility

Driver's license

Education

Bachelor's degree in a related field

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections and negotiations for homeowners and commercial properties. You will gather evidence, explain coverage, and guide insureds through the claims process with a focus on remarkable service.

Remote-field role requiring travel within assigned territory with potential for virtual work from home and occasional cross-territory support. A valid driver's license is required and physical agility is essential.