Remote Field Property Claims Adjuster – Chicagoland

Farmers Group Inc.; Chicago (IL); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Medical

Vision

Health Savings Account

Flexible Spending Accounts

Bonus Opportunity

Job summary

Farmers Group Inc. in the Chicagoland area is seeking a Field Property Claims Adjuster. The role involves conducting virtual and on-site investigations at policyholders’ residences to assess property damage and negotiate fair settlements.

You will use claims software, a company car, and a laptop to write estimates in a paperless environment. The ideal candidate will have strong customer service, excellent communication skills, and a valid driver’s license.

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment.
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver’s license and Bondable.

Responsibilities

• Conduct virtual and on-site investigations by visiting policyholders’ residences to assess property damage and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Engage with policyholders, claimants, agents, witnesses, contractors, and investigators.
• Negotiate with policyholders to settle the claim and maintain professional standards.

Skills

Customer service

Communication

Driver's license

MS Word

Excel

Outlook

Smartphone apps

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Smartphone apps

Job description

Farmers Group Inc. in the Chicagoland area is seeking a Field Property Claims Adjuster. The role involves conducting virtual and on-site investigations at policyholders’ residences to assess property damage and negotiate fair settlements.

You will use claims software, a company car, and a laptop to write estimates in a paperless environment. The ideal candidate will have strong customer service, excellent communication skills, and a valid driver’s license.