Remote Field Application Scientist, Genomics

Make Choteau Home; Bozeman (MT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous benefits package

Paid time off

401(k) plan

Health insurance

Job summary

Golden Helix in Bozeman, MT is hiring a Technical Field Application Scientist to enhance customer support for genomic analytics software. This role involves technical installation, customer training, and troubleshooting complex software issues.

The ideal candidate is proficient in scripting languages and has a strong background in bioinformatics, providing valuable insights to customers globally while participating in content creation and training activities.

Qualifications

• Proficiency in custom scripting for automation and bioinformatics pipelines.
• Experience in troubleshooting software across various operating systems.
• Knowledge of bioinformatics or computational biology through education or experience.

Responsibilities

• Provide customer support by explaining software functionalities.
• Install and configure software in cloud and local environments.
• Generate marketing content for customers highlighting workflows and outcomes.

Skills

Technical skills in scripting (Python, JavaScript, Bash)

Strong oral and written communication skills

Customer service skills

Analytical problem-solving skills

Education

Bachelor's degree in relevant field (biology, genetics, computer science)

Tools

HTML

MS Office

CRM software

Job description

Golden Helix in Bozeman, MT is hiring a Technical Field Application Scientist to enhance customer support for genomic analytics software. This role involves technical installation, customer training, and troubleshooting complex software issues.

The ideal candidate is proficient in scripting languages and has a strong background in bioinformatics, providing valuable insights to customers globally while participating in content creation and training activities.