Remote Federal Financial Service Rep – Clearance Required

Senture; Dallas (TX); On-site; USD 18,877 - 26,886; Full time

Benefits offered by this job

Health & Welfare stipend

Job summary

Senture seeks motivated individuals for a work-from-home customer care role that involves handling inbound and outbound calls. Candidates must be located in the Dallas/Fort Worth area to complete security clearance steps. Key qualifications include a High School Diploma or GED, strong communication and multitasking skills, and the ability to pass a background investigation. The position offers a base pay of $16.61/hour with additional health stipends.

Qualifications

• U.S. Citizenship or at least 3 years of permanent residency.
• Prior call center or customer service experience preferred.
• Ability to pass pre-employment testing and background investigation.

Responsibilities

• Handle inbound and outbound calls for customer inquiries.
• Utilize multiple systems to document and resolve customer issues.
• Follow client-specific guidelines during interactions.

Skills

Strong communication skills

Multitasking

Basic computer proficiency

Education

High School Diploma or GED

Job description

Senture seeks motivated individuals for a work-from-home customer care role that involves handling inbound and outbound calls. Candidates must be located in the Dallas/Fort Worth area to complete security clearance steps. Key qualifications include a High School Diploma or GED, strong communication and multitasking skills, and the ability to pass a background investigation. The position offers a base pay of $16.61/hour with additional health stipends.