Remote Family Support Representative – Full Training Provided

AO Globe Life; Knoxville (TN); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Remote work

Weekly training calls

Mentorship program

Trips and prizes (Cabo, Tulum, Cancun)

Job summary

AO Globe Life offers remote-friendly opportunities, allowing you to work from anywhere while advancing your career. You'll grow through weekly training calls and mentorship from industry leaders, with a path to meaningful impact and recognition through performance rewards.

The company emphasizes community and collaboration, celebrating wins together and supporting each other while working remotely. You’ll be part of a tight-knit team that values initiative and learning.

Qualifications

• Excellent communication skills and ability to explain complex information clearly.
• Comfort with remote collaboration and learning new tools quickly.
• Empathy and patience when assisting veterans and families.
• Self-motivated, accountable, and able to work independently.
• Team player with a collaborative mindset.

Responsibilities

• Meet with clients virtually using Zoom
• Walk veterans and their families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and follow-up communication
• Maintain simple digital records and documentation
• Deliver a professional, client-first experience
• Participate in training and development sessions

Skills

Strong communication

Quick learner

Adaptability

Self-motivation

Collaborative mindset

Job description

Elevate Your Career, Wherever You Are—Join AO!

Imagine advancing your career while enjoying the freedom of remote work. At AO, you have the opportunity to grow, learn from industry leaders, and make a meaningful impact—all from wherever you choose to be.

Why AO?

With AO, your office isn’t confined to four walls. Whether you’re working from the comfort of your home, a cozy café, or even a beach in Bali, you have the flexibility to create the work-life balance that suits you best.

Growth is at the heart of what we do. Through weekly training calls and mentorship from top industry leaders, you’ll stay ahead of the curve, sharpening your skills both personally and professionally.

At AO, we believe in recognizing hard work and rewarding excellence. Imagine celebrating your achievements with trips to stunning destinations like Cabo, Tulum, or Cancun. Or picture yourself winning incredible prizes like a Jeep Wrangler, a MacBook Pro, or an Airbnb getaway. At AO, we show appreciation in ways that make your success even sweeter.

But perhaps the most valuable aspect of joining AO is the community. Even though we work remotely, we’re a tight-knit team that celebrates wins together and supports each other through challenges.

Why You?

We’re looking for individuals who thrive both as a team player and as a self-starter.

Preferred qualities include:

• Strong communication skills
• The ability to learn quickly
• Adaptability in new situations
• Self-motivation and accountability
• A collaborative mindset

Discover Your Potential with AO. Let’s make remote work, work for you!

What You’ll Be Doing

• Meet with clients virtually using Zoom

• Walk veterans and their families through available programs

• Answer questions and guide clients through next steps

• Support clients through onboarding and follow-up communication

• Maintain simple digital records and documentation

• Deliver a professional, client-first experience

• Participate in training and development sessions