Remote Facets Solutions Consultant Manager

Cognizant; Madison (WI); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Paid holidays + PTO

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Facets Products Consultant Manager to serve as a senior consulting lead and SME for Facets modules. You will guide configuration strategy, lead discovery workshops, and develop future-state roadmaps to optimize claims auto-adjudication and support new business implementations.

You will mentor client teams, collaborate with onshore/offshore delivery, and drive strategic transformation initiatives within the Healthcare Consulting group.

Qualifications

• 10+ years of experience with TriZetto Facets in consulting, implementation, configuration, or solution architecture roles.
• Deep expertise in Facets core modules including Benefits, Provider, Enrollment, and Claims.
• Strong experience conducting requirements gathering, business process analysis, solution design, and application configuration.
• Advanced knowledge of Facets ITS functionality, claims adjudication processing, and related data structures.
• Experience developing and implementing configuration strategies that improve operational efficiency and claims auto‑adjudication performance.
• Proven ability to evaluate current‑state environments and develop future‑state architecture and optimization recommendations.
• Experience leading medium to large‑scale healthcare payer implementations, enhancements, or transformation initiatives.
• Strong analytical and problem‑solving skills with the ability to interpret complex application configurations and business requirements.
• Excellent verbal and written communication skills, including the ability to communicate technical concepts to both business and technical audiences.
• Experience collaborating successfully within global onshore/offshore delivery models.

Responsibilities

• Serve as the primary Facets SME and trusted advisor, providing expertise on Facets configuration architecture, system capabilities, and best practices.
• Lead requirements discovery workshops, design sessions, and solution reviews to translate business and operational needs into effective Facets configurations.
• Assess current-state Facets environments and develop future-state optimization roadmaps, including recommendations for underutilized modules, configuration improvements, and measurable performance outcomes.
• Design and recommend scalable solutions that improve claims processing efficiency, auto-adjudication performance, and operational effectiveness.
• Partner with business and technical teams to analyze requirements, troubleshoot complex issues, and deliver innovative solutions aligned with client goals.
• Develop and communicate project plans, implementation strategies, and configuration approaches for new business implementations, product enhancements, and optimization initiatives.
• Provide consulting leadership throughout project lifecycles, including solution architecture, gap analysis, risk identification, and stakeholder communication.
• Mentor client teams and transfer product knowledge to ensure long‑term operational success and adoption.
• Collaborate effectively across onshore and offshore delivery teams to drive successful project outcomes.
• Support Facets ITS-related initiatives, enhancements, production support, and strategic transformation programs.

Skills

Facets expertise

Requirements gathering

Solution design

Analytical thinking

Verbal communication

Written communication

Cross-functional collaboration

Leadership

Mentorship

Problem solving

Tools

TriZetto Facets

Job description

Cognizant is seeking a Facets Products Consultant Manager to serve as a senior consulting lead and SME for Facets modules. You will guide configuration strategy, lead discovery workshops, and develop future-state roadmaps to optimize claims auto-adjudication and support new business implementations.

You will mentor client teams, collaborate with onshore/offshore delivery, and drive strategic transformation initiatives within the Healthcare Consulting group.