Remote Expert EPIC Configuration Analyst (Willow)

Presbyterian System Services; Albuquerque (NM); Hybrid; USD 100,000 - 176,000; Full time

Benefits offered by this job

Wellness program

Comprehensive benefits

Hybrid work options

Job summary

Presbyterian Healthcare Services in Albuquerque, NM seeks a Remote Expert EPIC Configuration Analyst (Willow). You will apply deep Epic system knowledge to tailor workflows for our health system and collaborate with Epic SMEs and end users to optimize the platform.

The role includes design, build, testing, and on-call support, plus analysis of incidents, upgrades, and enhancements. Hybrid in-office expectation for local candidates; remote applicants nationwide are considered.

Qualifications

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience.
• Epic certification in supporting Epic applications is preferred.

Responsibilities

• Analyze workflows and data for Epic software enhancements.
• Provide tier-2 support for incidents with on-call coverage as required.
• Develop requirements, test scripts, and validate changes across Epic modules.
• Modify Epic records and master files to support design and changes.
• Collaborate across teams and maintain meeting records.

Skills

Epic configuration

Analytical thinking

Communication

Education

Bachelor's degree

Tools

Epic Willow

Epic Beacon

Epic Cosmos

Job description

Location Address:9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:Minimum Offer $100,152.00 Maximum Offer $175,718.40 Now Hiring: Remote Expert EPIC Configuration Analyst (Willow)Summary:Build Your Career. Make a Difference. We are seeking a skilled Expert EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)Responsibilities:This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutionsProvide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.Modify Epic records, tables, and master files to support the application design, additions, and changes.Implement changes using documented procedures that are compliant with departments policies and procedures.Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.Work independently 100% of the timeAnticipate add on work and accomplish both within schedule. Role model for projects.Promote teamwork within and with other teamsRequired: WillowPreferred: Beacon, Research, CosmosHybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and WyomingQualifications:Bachelor's degree plus 3 years of IT or business experience.3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree. Epic certified in supporting application plus additional proficiency/certification/badges in related application areaAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.WellnessPresbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.Why work at Presbyterian?As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.About Presbyterian Healthcare ServicesPresbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services