Remote Experience Strategy & UX Lead

qualifieddigital; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

qualifieddigital seeks a lead experience strategist and UX professional to guide digital projects from discovery through testing and delivery. You will align user needs with business goals, supervise multidisciplinary teams, and translate insights into practical roadmaps and experiences.

You will conduct research, develop personas and journey maps, and craft information architecture, flows, wireframes, and prototypes while maintaining accessibility standards.

Qualifications

• Six+ years in UX design or agency environments.
• Proficient in UX research, design, and testing methods.
• Strong in client communication and storytelling.
• Experience leading multiple projects across disciplines.

Responsibilities

• Frame project goals as narratives aligning stakeholders and delivery teams.
• Plan and conduct customer research (interviews, surveys, concept validation, usability testing).
• Facilitate workshops to surface service challenges and prioritize work.
• Use research, analytics, and feedback to shape strategies and roadmaps.
• Create personas, journey maps, information architecture, flows, sketches, wireframes, and prototypes.
• Define measurement plans and present findings; advise on visual design and accessibility.

Skills

UX research

UX design

User testing

Client storytelling

Workshop facilitation

Tools

Figma

Adobe Experience Manager

Job description

qualifieddigital seeks a lead experience strategist and UX professional to guide digital projects from discovery through testing and delivery. You will align user needs with business goals, supervise multidisciplinary teams, and translate insights into practical roadmaps and experiences.

You will conduct research, develop personas and journey maps, and craft information architecture, flows, wireframes, and prototypes while maintaining accessibility standards.