Remote Experience Planning Coordinator | Flexible Growth

Nexora Talent; Sandy Springs (GA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible work environment

Ongoing training and support

Opportunities for growth and advancem­

Job summary

Nexora Talent is seeking an experienced Experience Planning Coordinator to support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

You will manage client requests, collaborate with internal teams, and maintain accurate records of client interactions while identifying client needs and recommending solutions.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and in a remote or fast-paced environment.
• Basic computer proficiency (email, scheduling tools,CRM systems).
• Prior customer service or coordination experience is a plus.

Responsibilities

• Assist clients with planning and coordinating customized service experiences.
• Provide timely and professional customer support via phone, email, and chat.
• Manage client requests, updates, and follow-ups in a timely manner.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records and documentation of client interactions.
• Identify client needs and recommend appropriate solutions.

Skills

Strong communication

Organizational skills

Time management

Independent work

CRM systems

Tools

CRM systems

Job description

Nexora Talent is seeking an experienced Experience Planning Coordinator to support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

You will manage client requests, collaborate with internal teams, and maintain accurate records of client interactions while identifying client needs and recommending solutions.