Experience Planning Coordinator - Flexible, Growth Oriented

Nexora Talent; Cicero (IL); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible work environment

Ongoing training and support

Growth opportunities

Competitive compensation

Job summary

Nexora Talent is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences and ensuring smooth communication. You will deliver high-quality assistance throughout the planning process from a remote work setting.

Key responsibilities include coordinating customized experiences, providing timely support via multiple channels, managing client requests, and collaborating with internal teams to ensure seamless service delivery.

Qualifications

• Strong communication and interpersonal abilities.
• Excellent organizational and time-management skills.
• Ability to work independently in a remote or fast-paced setting.
• Basic computer proficiency including email and CRM systems.

Responsibilities

• Assist clients with planning customized service experiences.
• Provide timely customer support via phone, email, and chat.
• Manage client requests and follow-ups promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain records of client interactions.
• Identify client needs and suggest suitable solutions.

Skills

Communication skills

Interpersonal skills

Organization

Remote work adaptability

Tools

CRM systems

Scheduling tools

Job description

Nexora Talent is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences and ensuring smooth communication. You will deliver high-quality assistance throughout the planning process from a remote work setting.

Key responsibilities include coordinating customized experiences, providing timely support via multiple channels, managing client requests, and collaborating with internal teams to ensure seamless service delivery.