Remote Experience Planning Coordinator

Nexora Talent; Washington (District of Columbia); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible work environment

Training and support

Growth opportunities

Competitive compensation

Job summary

Nexora Talent in Washington, DC is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences and ensuring smooth communication throughout the planning process.

You will work in a remote or fast-paced environment, provide timely help via phone, email and chat, and collaborate with internal teams to deliver high-quality solutions while maintaining accurate records of client interactions.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote or fast-paced environment.
• Basic computer proficiency with email, scheduling tools, and CRM systems.

Responsibilities

• Assist clients with planning and coordinating customized service experiences.
• Provide timely customer support via phone, email, and chat.
• Manage client requests, updates, and follow-ups promptly.
• Collaborate with internal teams to ensure seamless service delivery.
• Maintain accurate records of client interactions.
• Identify client needs and recommend appropriate solutions.

Skills

Communication skills

Organizational skills

Time management

Remote work

Tools

CRM systems

Scheduling tools

Email

Job description

Nexora Talent in Washington, DC is seeking a detail-oriented Experience Planning Coordinator to support clients by coordinating personalized service experiences and ensuring smooth communication throughout the planning process.

You will work in a remote or fast-paced environment, provide timely help via phone, email and chat, and collaborate with internal teams to deliver high-quality solutions while maintaining accurate records of client interactions.