Remote EVV Agent - Bilingual (Spanish)

AccentCare, Inc.; Dallas (TX); Remote; USD 17,000 - 24,000; Full time

Job summary

AccentCare, Inc. is seeking an EVV Agent for a fully remote role with coverage focused on Texas. You will handle back-to-back inbound calls, document in real time, and use Microsoft Office tools (Teams, Outlook, Word, Excel) while maintaining high accuracy and empathy.

The role follows a Monday–Friday schedule from 8am to 5pm CST, with bilingual Spanish preferred. The position offers full-time hours and a supportive corporate culture that emphasizes excellence, integrity and compassionate care

Qualifications

• Minimum 3 years in a high-volume call center environment.
• Experience handling back-to-back inbound calls.
• Ability to manage high call volume (target ~60 calls/day).
• Experience with real-time documentation while on calls.
• Experience with Microsoft Office: Teams, Outlook, Word, Excel.
• Self-starter with the ability to work independently and manage priorities.
• Strong communication skills (verbal and written).

Skills

Call center experience

Inbound calls

High call volume management

Real-time documentation

Microsoft Office

Self-starter

Communication skills

Tools

ContinuLink

Vesta

Webex CC

Job description

AccentCare, Inc. is seeking an EVV Agent for a fully remote role with coverage focused on Texas. You will handle back-to-back inbound calls, document in real time, and use Microsoft Office tools (Teams, Outlook, Word, Excel) while maintaining high accuracy and empathy.

The role follows a Monday–Friday schedule from 8am to 5pm CST, with bilingual Spanish preferred. The position offers full-time hours and a supportive corporate culture that emphasizes excellence, integrity and compassionate care