Remote ERP Implementation & Analysis Specialist

goNorthScope; Seattle (WA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

goNorthScope is seeking an Implementation Specialist to reinforce our implementation team. The successful candidate will engage with customers, ensuring that our ERP software is effectively utilized and installed.

With a remote work setup, we require candidates from the greater Seattle area, committing to high-quality customer service and technical support. This role involves troubleshooting, training, and collaboration with our development team to enhance software functionality.

The ideal candidate has experience in ERP systems, strong communication skills, and an eagerness to learn and adapt.

Qualifications

• Familiarity with ERP and/or accounting systems for medium-to-large-scale businesses.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a team environment.

Responsibilities

• Configure and train on the NorthScope software.
• Manage project management tasks for implementations.
• Troubleshoot system issues and resolve them.

Skills

Customer service

Business systems experience

Analytical skills

Verbal communication skills

Interpersonal skills

Education

AA or BA/BS in Business, Accounting, MIS, Computer Science

Tools

Microsoft SQL Server

JIRA

Excel

Job description

goNorthScope is seeking an Implementation Specialist to reinforce our implementation team. The successful candidate will engage with customers, ensuring that our ERP software is effectively utilized and installed.

With a remote work setup, we require candidates from the greater Seattle area, committing to high-quality customer service and technical support. This role involves troubleshooting, training, and collaboration with our development team to enhance software functionality.

The ideal candidate has experience in ERP systems, strong communication skills, and an eagerness to learn and adapt.