Remote Epicor Kinetic ERP Specialist

2W Technologies; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Bonus potential

Health & vision

401(k) match

Professional development

Remote options

Collaborative culture

Job summary

Inc. is seeking an ERP Technical Consultant to manage Epicor deployments and upgrades, design custom solutions, and provide L3+ troubleshooting.

You will oversee infrastructure supporting Epicor Kinetic ERP for clients, ensuring stability, performance, usability, and security. The role emphasizes collaboration with clients and internal teams, hands-on config and integration work, and staying current with ERP patches and best practices.

Qualifications

• 3+ years of experience with Epicor ERP systems, including deployment and administration.
• Proven skills in L3+ troubleshooting within Epicor environments.
• Strong understanding of infrastructure management (e.g., Azure, Windows Server, SQL Server, networking).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills – including customer facing, billable time documentation, and ability to explain technical concepts to non-technical audiences.
• Ability to thrive independently and in a team-oriented, fast-paced setting.

Responsibilities

• Plan and execute Epicor Kinetic system deployments, upgrades, and migrations.
• Provide L3+ technical support, diagnosing and resolving complex issues in Epicor environments.
• Maintain and optimize infrastructure (e.g., servers, databases, networks, and printers) to ensure high availability and performance.
• Work with teams to implement Epicor customizations, integrations, and enhancements.
• Monitor system performance and proactively address potential issues.
• Create and maintain documentation for configurations, processes, and troubleshooting guides.
• Stay up to date with ERP updates, patches, and best practices.
• Offer technical guidance to clients and internal teams as needed.

Skills

Problem solving

Communication

Independent worker

Team player

Attention to detail

Tools

Epicor ERP

Azure

Windows Server

SQL Server

SSRS

Power BI

Job description

Inc. is seeking an ERP Technical Consultant to manage Epicor deployments and upgrades, design custom solutions, and provide L3+ troubleshooting.

You will oversee infrastructure supporting Epicor Kinetic ERP for clients, ensuring stability, performance, usability, and security. The role emphasizes collaboration with clients and internal teams, hands-on config and integration work, and staying current with ERP patches and best practices.