Remote Epic EMR Analyst & Workflow Specialist

Central Health; United States; Remote; USD 95,000 - 150,000; Full time

Job summary

Central Health is seeking an Epic Application Analyst to serve as SME and technical POC for Epic applications, leading requirements gathering, testing, and change control. The role supports upgrades, new implementations, and interfacing with third‑party vendors.

Remote work is available, with required on‑site presence during the first 90 days and occasional visits to Austin, TX as needed. The ideal candidate has 1+ year in EMR support, Epic EMR experience, and Epic certification within 6 months

Qualifications

• 1 year of experience supporting an EMR or similar healthcare software.
• Epic EMR experience preferred.
• Epic certification required within 6 months of hire.
• Remote work not available for certain states; on-site during the first 90 days as needed.

Responsibilities

• Build system components, testing, implementation support, and maintenance of Epic applications.
• Perform in-depth analysis, troubleshooting, data collection, and root cause analysis and then identify and/or implement potential solutions for issues related to the system or usage of it.
• Analyze/review and test each product release and communicate needed changes to operations.
• Document and follow system change control procedures for the system.
• Work closely with other analysts, Epic third- party vendors, and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
• Research, analyze, facilitate, and implement business and system workflows to expedite process improvement and coordinate business practices.
• Identify best practices and implement opportunities for standardization.
• Coordinate system changes with the governance team for decision making.
• Identifies and implements requested changes to the system.
• Serves as a liaison between end users’ workflow needs and technical staff/vendors.
• Maintains regular communication with vendors for assigned applications.
• Works with vendors, the organization, and end users to ensure the systems meet the organization’s business needs regarding the project deliverables and timeline.
• Provides management technical system guidance to improve and streamline operational workflows.
• Works collaboratively with the trainers to ensure that training materials are up to date and reflect the current build of the various systems

Skills

EMR systems knowledge

Healthcare IT experience

Root cause analysis

Documentation

Vendor coordination

Education

High School Diploma or equivalent

Tools

Epic EMR

Ticketing systems

Change control procedures

Job description

Central Health is seeking an Epic Application Analyst to serve as SME and technical POC for Epic applications, leading requirements gathering, testing, and change control. The role supports upgrades, new implementations, and interfacing with third‑party vendors.

Remote work is available, with required on‑site presence during the first 90 days and occasional visits to Austin, TX as needed. The ideal candidate has 1+ year in EMR support, Epic EMR experience, and Epic certification within 6 months