Remote EPIC Configuration Analyst – Expert (Willow)

Presbyterian Healthcare Services; Arizona; Hybrid; USD 100,000 - 176,000; Full time

Job summary

Presbyterian Healthcare Services seeks an Expert EPIC Configuration Analyst to lead design, build, test, and maintain Epic configurations to align with organizational needs. The role emphasizes deep Epic knowledge, collaboration with SMEs, and end users to tailor the system.

The position is full-time, remote with hybrid in-office requirements for the Chinle/Arizona area and potential travel. Preference for Willow, Beacon, Cosmos modules; remote work available across many states with some

Qualifications

• Bachelor’s degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience. 6 years’ of additional experience can be substituted in lieu of degree. Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Responsibilities

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with departments policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule. Role model for projects.
• Promote teamwork within and with other teams

Skills

Epic configuration

IT experience

On-call support

Education

Bachelor’s degree

Epic certification

Job description

Presbyterian Healthcare Services seeks an Expert EPIC Configuration Analyst to lead design, build, test, and maintain Epic configurations to align with organizational needs. The role emphasizes deep Epic knowledge, collaboration with SMEs, and end users to tailor the system.

The position is full-time, remote with hybrid in-office requirements for the Chinle/Arizona area and potential travel. Preference for Willow, Beacon, Cosmos modules; remote work available across many states with some