Remote Expert EPIC Configuration Analyst (Willow)

Presbyterian System Services; United States; A distancia; USD 100.000 - 176.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental Insurance

Vision Insurance

Disability coverage

Life insurance

Voluntary benefits

Descripción de la vacante

Presbyterian Healthcare Services is seeking a remote Expert EPIC Configuration Analyst (Willow) to leverage deep Epic System knowledge, tailor the system to business needs, and collaborate with SMEs and end users across departments.

The role demands in-depth workflow analysis, configuration design, testing, and on‑call support as needed, with a focus on delivering robust Epic solutions from home across the United States.

Formación

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic-specific experience; more years can substitute for degree.
• Epic certification in supporting applications and related areas.

Responsabilidades

• This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; design, build, testing, and maintenance of those solutions.
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on-call coverage as required.
• Perform analysis to resolve incidents, maintenance items, enhancements, upgrades, and projects, collaborating with colleagues across teams.
• Develop and maintain requirements/specifications and test cases for new or enhanced functionality; ensure test scripts reflect workflow solutions.
• Modify Epic records, tables, and master files to support design, additions, and changes.
• Implement changes using documented procedures compliant with policies.
• Participate in team and cross-team meetings and maintain records.
• Have expert understanding of supported Epic applications and integrations, plus broad knowledge of other Epic modules.
• Work independently 100% of the time; anticipate add-on work and model for projects.

Conocimientos

Bachelor's degree + IT/business exp

Epic-specific experience

Epic certification (certified in EPIC)

Educación

Bachelor's degree in IT or related field

Herramientas

Epic System software

Descripción del empleo

Location Address:

Remote Office

Chinle, AZ 86503

Compensation Pay Range:

Minimum Offer $100,152.00

Maximum Offer $175,718.40

Now Hiring: Remote Expert EPIC Configuration Analyst (Willow)

Summary:

Build Your Career. Make a Difference. We are seeking a skilled Expert EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs.

Type of Opportunity: Full time

Job Exempt: Yes

Job is based: Remote Workers Arizona-MST

Work Shift: Days (United States of America)

Responsibilities:

• This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with departments policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule. Role model for projects.
• Promote teamwork within and with other teams

Required: Willow

Preferred: Beacon, Research, Cosmos

Hybrid : In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.

Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming

Qualifications:

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree. Epic certified in supporting application plus additional proficiency/certification/badges in related application area

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services