Remote Enterprise Technical Content Strategist

UnitedHealth Group; Eden Prairie (MN); Remote; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Technical Content Strategist to drive the content strategy for its internal IT knowledge platform serving over 52,000 engineers. The role interfaces with senior leadership and multiple teams to shape the Unify structure and roadmap, ensuring governance and scalable content practices.

The position offers telecommuting flexibility nationwide within the United States and requires a seasoned communicator capable of brokered collaboration across diverse stakeholders.

Qualifications

• 10+ years of experience in technical content development, content strategy, information architecture, or related fields.
• 5+ years of experience in leading content strategy for large-scale documentation or knowledge platforms.
• 5+ years of experience in collaborating with engineering, product management, UX, and executive stakeholders in a matrixed environment.
• 3+ years of experience in designing or governing enterprise-scale taxonomy, metadata models, or content governance frameworks.
• 3+ years of experience with structured authoring methodologies (DITA, Markdown ecosystems, schema-based content, or similar).

Responsibilities

• Develops and defines enterprise-wide content strategy for technical documentation.
• Leads taxonomy, information architecture, and metadata standards.
• Partners with engineering and PM to set documentation priorities.
• Establishes governance, editorial guidelines, and long-term content roadmap.

Skills

Technical content development

Content strategy

Information architecture

Leadership in content strategy

Stakeholder collaboration

Editorial governance

Tools

DITA

Markdown ecosystems

Schema-based content

Job description

UnitedHealth Group is seeking a Technical Content Strategist to drive the content strategy for its internal IT knowledge platform serving over 52,000 engineers. The role interfaces with senior leadership and multiple teams to shape the Unify structure and roadmap, ensuring governance and scalable content practices.

The position offers telecommuting flexibility nationwide within the United States and requires a seasoned communicator capable of brokered collaboration across diverse stakeholders.