Remote Enterprise Messaging & Exchange Administrator

FirstEnergy; Oregon; Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Incentive pay

Pension plan

401(k) matching

Medical, dental, vision, life

Tuition reimbursement

Job summary

FirstEnergy is seeking an experienced System Administrator to support enterprise messaging and collaboration platforms, including Exchange Online, Exchange SE, Outlook, Cisco Email Gateway, Proofpoint, xMatters, and Kofax.

You will manage mail flow, security controls, scripting with PowerShell, and partner with Cyber Security, Compliance, Legal, HR, and business units to ensure reliable communications and regulatory compliance.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field; equivalent experience considered.
• Familiarity with Microsoft Exchange, Microsoft 365, or email administration.
• Basic PowerShell scripting and automation skills.
• Strong troubleshooting, analytical, and customer service skills.
• Ability to communicate effectively with technical and non-technical stakeholders and work independently in a remote environment.

Responsibilities

• Administer and support enterprise messaging and communications platforms, including Exchange Online, Exchange SE, Outlook, Cisco Email Gateway, Proofpoint Email Fraud Defense, xMatters, and Kofax.
• Manage email services, mail flow, mailbox administration, distribution groups, shared mailboxes, platform availability, and system performance.
• Administer and enhance email security controls, including threat protection, email authentication (SPF, DKIM, DMARC), data loss prevention (DLP), and compliance-related configurations.
• Support automated communications, notifications, and enterprise email campaigns in partnership with business and IT stakeholders.
• Perform system administration activities including upgrades, patching, lifecycle management, vendor coordination, troubleshooting, and incident resolution.
• Partner with Cyber Security, Compliance, Legal, Human Resources, and other business units to support messaging, governance, retention, and communication requirements.
• Develop and maintain PowerShell automation, operational documentation, reporting, and knowledge management materials.
• Managing M365 license allocations, configuration and reporting.
• Participate in incident, request, change management, and on-call support processes, serving as an escalation point for complex issues as needed.

Skills

Familiarity with Exchange/M365 or mail

PowerShell scripting

Troubleshooting

Stakeholder communication

Education

Bachelor's degree in Computer Science / Information Systems

Tools

PowerShell

Exchange Online

Job description

FirstEnergy is seeking an experienced System Administrator to support enterprise messaging and collaboration platforms, including Exchange Online, Exchange SE, Outlook, Cisco Email Gateway, Proofpoint, xMatters, and Kofax.

You will manage mail flow, security controls, scripting with PowerShell, and partner with Cyber Security, Compliance, Legal, HR, and business units to ensure reliable communications and regulatory compliance.