Enterprise Messaging Lead | Exchange & Security

Ledgent Technology; United States; On-site; USD 140,000 - 200,000; Full time

Job summary

Ledgent Technology seeks an experienced Enterprise Messaging Manager to oversee the administration, security, and ongoing operation of a large enterprise messaging environment in the United States. The role emphasizes secure, reliable, and compliant messaging services while guiding strategic initiatives and managing technical staff.

The ideal candidate brings deep Microsoft Exchange, email security, Proofpoint, and Active Directory experience, coupled with strong leadership, troubleshooting, and

Qualifications

• 8+ years of experience managing enterprise messaging environments.
• Strong expertise with Microsoft Exchange (On-Premises and Exchange Online).
• Experience supporting Microsoft Active Directory and LDAP environments.
• Deep knowledge of email authentication technologies including SPF, DKIM, and DMARC.
• Experience with email security, spam filtering, malware protection, and messaging compliance solutions.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience creating scripts and automation tools to support messaging operations.
• Excellent communication skills with the ability to work effectively with technical and non-technical stakeholders.
• Previous team leadership or management experience.

Responsibilities

• Lead enterprise messaging implementations, upgrades, migrations, and service transitions.
• Administer and maintain email, email archiving, internet mail gateways, remote mail access, and messaging security platforms.
• Develop and maintain operational procedures, technical standards, and system documentation.
• Manage messaging-related access controls, monitoring, configuration standards, and operational processes.
• Ensure messaging services remain secure, stable, compliant, and aligned with business requirements.
• Develop and enhance email security controls including SPF, DKIM, and DMARC.
• Manage spam filtering, antivirus, antimalware, attachment scanning, and URL protection technologies.
• Serve as the primary messaging resource during security incidents and coordinate required remediation efforts.
• Support compliance, data protection, and messaging governance initiatives.
• Monitor messaging environments for vulnerabilities, threats, and operational risks.
• Provide Tier 3 support for complex messaging issues and escalations.
• Support Microsoft Active Directory and related integrations supporting messaging services.
• Create and maintain automation, scripting, monitoring, and reporting solutions.
• Drive performance improvements, capacity planning, and operational efficiencies.
• Participate in disaster recovery, business continuity planning, testing, and execution activities.
• Lead, mentor, and develop messaging team members.
• Establish performance expectations and provide coaching, training, and feedback.
• Participate in hiring decisions, performance management, and team development efforts.
• Collaborate with technology leadership to align messaging strategy with organizational objectives.
• Participate in on-call rotations and provide support during critical incidents and after-hours maintenance activities.

Skills

Enterprise messaging

Leadership

Microsoft Exchange

Active Directory

LDAP

Email security

SPF/DKIM/DMARC

Automation scripting

Communication

Team management

Education

Bachelor's degree or equivalent

Job description

Ledgent Technology seeks an experienced Enterprise Messaging Manager to oversee the administration, security, and ongoing operation of a large enterprise messaging environment in the United States. The role emphasizes secure, reliable, and compliant messaging services while guiding strategic initiatives and managing technical staff.

The ideal candidate brings deep Microsoft Exchange, email security, Proofpoint, and Active Directory experience, coupled with strong leadership, troubleshooting, and