Remote Enterprise Implementation Consultant — WFM & Back-Office

Fourth; Austin (TX); Remote; USD 110,000 - 135,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, Dental, and Vision Insurance

401(k) with company match

Parental Leave

Company-provided laptop and equipment

Job summary

A restaurant and hospitality management technology provider is seeking an Implementation Consultant. This role is focused on leading the implementation of software solutions, collaborating with customers and technical teams. Responsibilities include understanding operational workflows, configuring systems, and ensuring successful go-live outcomes. Candidates need 4+ years of client-facing SaaS experience and strong communication skills. This remote-eligible position supports work across various states in the U.S.

Qualifications

• 4+ years of experience implementing SaaS solutions.
• Experience configuring systems for Labor, Payroll, and Inventory.
• Ability to manage multiple implementations.

Responsibilities

• Lead customer discovery sessions to understand workflows.
• Configure Workforce Management and back-office systems.
• Support data validation and user acceptance readiness.

Skills

Client-facing SaaS implementation

System configuration

Customer discovery sessions

Communication skills

Job description

A restaurant and hospitality management technology provider is seeking an Implementation Consultant. This role is focused on leading the implementation of software solutions, collaborating with customers and technical teams. Responsibilities include understanding operational workflows, configuring systems, and ensuring successful go-live outcomes. Candidates need 4+ years of client-facing SaaS experience and strong communication skills. This remote-eligible position supports work across various states in the U.S.