Remote Enterprise Implementation Consultant – WFM & Back Office

HotSchedules; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, Dental, and Vision Insurance

401(k) with company match

Parental Leave

Company-provided laptop and equipment

Job summary

A hospitality technology firm is seeking an experienced Implementation Consultant to lead Workforce Management implementations. This remote-eligible role, based in the United States, requires 4+ years of SaaS implementation experience and a strong capability in configuring systems impacting labor and inventory workflows. The successful candidate will manage customer discovery sessions, facilitate integrations, and ensure timely implementation delivery. This position offers benefits including unlimited PTO and various insurance options.

Qualifications

• 4+ years of experience implementing SaaS solutions in a client-facing capacity.
• Experience configuring systems that impact labor, payroll, inventory or operational workflows.
• Strong documentation skills essential for maintaining implementation records.

Responsibilities

• Lead customer discovery sessions to understand operational workflows.
• Configure systems aligned to documented best practices.
• Coordinate integrations with payroll and related systems.

Skills

SaaS implementation experience

Configuration of labor and inventory systems

Strong communication skills

Project management

Multi-location customer exposure

Job description

A hospitality technology firm is seeking an experienced Implementation Consultant to lead Workforce Management implementations. This remote-eligible role, based in the United States, requires 4+ years of SaaS implementation experience and a strong capability in configuring systems impacting labor and inventory workflows. The successful candidate will manage customer discovery sessions, facilitate integrations, and ensure timely implementation delivery. This position offers benefits including unlimited PTO and various insurance options.