Remote Enrollment & Retention Outreach Specialist

Moses Weitzman Health System; Montpelier (VT); Ibrido; USD 32.000 - 39.000; Tempo pieno

Descrizione del lavoro

The All of Us Research Program Call Specialist at Moses Weitzman Health System will join the Patient Engagement Team to drive enrollment, engagement and retention for the All of Us study. This role includes outreach activities, screening for eligibility, and coordinating with the research team to support meaningful participation.

Remote or hybrid work options are available, with occasional early mornings or weekends as needed.

Competenze

• Associates degree or high school diploma/GED + at least 2 years of relevant work experience.
• Excellent communication skills.
• Ability to problem solve, maintain priority and focus on assigned tasks.
• Attention to detail and documentation.
• Ability to follow procedures and protocols consistently.
• Flexibility in work schedule.
• Intermediate level proficiency in Microsoft Office and internet related applications.
• Familiar with standard concepts, practices and procedures related to public health research.
• Knowledge of participatory research and working with community.
• Adaptability to change.
• Patient Relationship Management experience is a plus.
• Personable and outgoing personality.
• Willingness to engage individuals from a diverse population.
• Bilingual, oral and written (Spanish/English).

Mansioni

• Utilise effective outreach, engagement and recruitment methods to drive enrollment and retention rates
• Identify, engage and screen patients for eligibility and enroll them in the All of Us research program and any ancillary studies
• Provide patients with a thorough overview of the All of Us research program, or ancillary study and answer all questions
• Use the Teach Back Method to assess patients’ understanding of the All of Us research program, or ancillary study
• Use of Motivational Interviewing to build rapport with prospective/current patients.
• Obtain informed consent for IRB approved protocols
• Administer surveys and record data
• Use data to assess effectiveness and outcome of outreach and engagement strategies
• Schedule appointments for patients to complete All of Us research program enrollment and retention activities
• Conduct phone on outreach and engagement activities on a daily basis, with occasional outreach through email, to inform patients of study activities and schedule patients to complete activities.

Conoscenze

Excellent communication

Problem solving

Attention to detail

Follow procedures

Flexible schedule

Microsoft Office

Public health research

Participatory research

Adaptability to change

Bilingual Spanish/English

Formazione

Associates degree or HS diploma plus 2+ years experience

Descrizione del lavoro

The All of Us Research Program Call Specialist at Moses Weitzman Health System will join the Patient Engagement Team to drive enrollment, engagement and retention for the All of Us study. This role includes outreach activities, screening for eligibility, and coordinating with the research team to support meaningful participation.

Remote or hybrid work options are available, with occasional early mornings or weekends as needed.