All of Us Outreach & Enrollment Specialist

Moses Weitzman Health System; Texas; Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Remote or hybrid work

Job summary

Moses Weitzman Health System in Texas is seeking a All of Us Program Call Specialist to join the Patient Engagement Team. You will conduct outreach, enrollment and retention activities for the All of Us research program, focusing on enrolling and retaining participants.

This role may involve occasional research tasks such as recruiting participants for advisory boards and coordinating with the research team, with remote or hybrid work options.

Qualifications

• Associates degree or high school diploma/GED + at least 2 years of relevant work experience.
• Excellent communication skills.
• Ability to problem solve, maintain priority and focus on assigned tasks.
• Attention to detail and documentation.
• Ability to follow procedures and protocols consistently.
• Flexibility in work schedule.
• Intermediate level proficiency in Microsoft Office and internet related applications.
• Familiar with standard concepts, practices and procedures related to public health research.
• Knowledge of participatory research and working with community.
• Adaptability to change.
• Patient Relationship Management experience is a plus.
• Personable and outgoing personality.
• Willingness to engage individuals from a diverse population.
• Bilingual, oral and written (Spanish/English).

Responsibilities

• Utilize effective outreach, engagement and recruitment methods to drive enrollment and retention rates
• Identify, engage and screen patients for eligibility and enroll them in the All of Us research program and any ancillary studies
• Provide patients with a thorough overview of the All of Us research program, or ancillary study and answer all questions
• Use the Teach Back Method to assess patients’ understanding of the All of Us research program, or ancillary study
• Use of Motivational Interviewing to build rapport with prospective/current patients.
• Obtain informed consent for IRB approved protocols
• Administer surveys and record data
• Use data to assess effectiveness and outcome of outreach and engagement strategies
• Schedule appointments for patients to complete All of Us research program enrollment and retention activities
• Conduct phone on outreach and engagement activities on a daily basis, with occasional outreach through email, to inform patients of study activities and schedule patients to complete activities.

Skills

Excellent communication

Problem solving

Attention to detail

Documentation

Follow procedures

Flexibility

Microsoft Office

Public health knowledge

Community engagement

Adaptability

Bilingual Spanish/English

Personable/outgoing

Diversity engagement

Patient relationship management

Education

Associates degree or high school diploma/GED

Tools

Microsoft Office

Internet applications

Job description

Moses Weitzman Health System in Texas is seeking a All of Us Program Call Specialist to join the Patient Engagement Team. You will conduct outreach, enrollment and retention activities for the All of Us research program, focusing on enrolling and retaining participants.

This role may involve occasional research tasks such as recruiting participants for advisory boards and coordinating with the research team, with remote or hybrid work options.