Remote Engineering Lead — Order Management Automation

Flight Centre Travel Group

United States

On-site

USD 144,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Travel perks/discounts

Health benefits

401k program with partial match

Tuition Reimbursement Program

Vacation, Personal, and Sick time accr

Job summary

Flight Centre Travel Group in the United States seeks an Engineering Lead for Order Management Automation to own the technical roadmap for the Compleat and upcoming Order Management platform. You will guide a globally distributed engineering team and embed AI tooling into development workflows.

The role requires hands-on leadership across VB.NET, C#, TypeScript, and JavaScript, with strong API design (REST, SOAP, GraphQL).

Qualifications

Proven experience leading engineering teams in enterprise environments.
Hands-on multi-stack expertise: VB.NET, C#, TypeScript, JavaScript.
Strong API design and integration experience (REST, SOAP, GraphQL).
Experience with enterprise integration patterns (event-driven systems, messaging, orchestration).
Background in automation systems, workflow platforms, or order management systems.
Strong understanding of CI/CD pipelines, DevOps, and source control practices.
Experience managing legacy systems alongside greenfield platform builds.
Familiarity with Azure, GitHub (including Actions), and Datadog (preferred).
Knowledge of Compleat or similar enterprise automation tools (preferred).
Experience in travel technology or TMC ecosystems (preferred).
Strong leadership, communication, and stakeholder management skills.
Passion for AI-augmented engineering and continuous innovation.

Responsibilities

Own the technical roadmap for Order Management Automation across Compleat and the emerging Order Management platform.
Set and enforce engineering standards across code quality, API design, testing, documentation, and deployment.
Make architectural decisions across VB.NET, C#, TypeScript, and JavaScript systems.
Drive API design and governance across REST, SOAP, and GraphQL integrations.
Lead evaluation of automation approaches, balancing legacy platform stability with future platform direction.
Take full ownership of Compleat platform performance, reliability, incident response, and release management.
Act as senior escalation point for automation-related technical issues globally.
Partner with product and engineering leadership to guide migration from Compleat to the Order Management platform.
Contribute to development and integrations on the Order Management platform in alignment with Technical Architect direction.
Translate existing automation logic and business rules into scalable platform capabilities.
Lead, mentor, and develop a globally distributed engineering team.
Manage team capacity, prioritization, and delivery aligned to strategy.
Collaborate across time zones with product managers, stakeholders, and business analysts.
Embed AI tooling into development workflows, including testing, documentation, and operational efficiency.
Evaluate emerging technologies and their relevance to automation and integration.
Willingness to travel domestically and internationally every quarter.
Other duties and tasks as assigned.
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive