Remote Engagement Lead for Supply Chain AI Platforms

Lyric; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Lyric is hiring a Forward Deployed Engagement Lead to own hands-on, technical delivery of complex supply chain analytics implementations. This senior, customer-facing role runs a defined statement of work from kickoff to go-live with program-management discipline.

The ideal candidate is T-shaped: capable across strategy, analytics, and technology, with exceptional program management and executive presence in a fast-growing environment. Remote with travel expected.

Qualifications

• 8+ years in consulting, enterprise SaaS, or supply chain analytics delivery.
• Hands-on with technical delivery: configuring, modeling, debugging, and troubleshooting.
• Deep understanding of supply chain analytics use cases (optimization, prediction, simulation).
• Experience leading global project teams and enterprise-scale programs.
• Strong executive presence and clear communication at all levels.
• Proven UAT and change-management experience driving adoption.
• Attention to detail and structured program management.
• Entrepreneurial, proactive, fast-moving environment.

Responsibilities

• Lead end-to-end delivery of enterprise analytics programs.
• Establish and manage engagement governance with steering committees and cadences.
• Align priorities with customer and internal executives to manage risk and ensure on-time, on-budget delivery.
• Define engagement success metrics and ensure value realization against business objectives.
• Translate business requirements into technical architectures leveraging Lyric's platform, hands-on.
• Lead modeling, data integration, and configuration efforts across teams.
• Collaborate with engineering, data science, and IT for scalable implementations.
• Lead structured UAT and drive adoption of Lyric solutions across business units.
• Manage cross-functional delivery teams across geographies and time zones, including offshore partners.
• Scope services engagements by translating asks into bounded statements of work with clear criteria.
• Drive accountability and communication across teams.
• Lead change management and customer enablement activities.
• Surface insights to inform Lyric's product roadmap and delivery practices.

Skills

Engagement leadership

Governance

Solution design

Program management

Team leadership

Education

Bachelor's degree in Engineering, Supply Chain, or related field

Job description

Lyric is hiring a Forward Deployed Engagement Lead to own hands-on, technical delivery of complex supply chain analytics implementations. This senior, customer-facing role runs a defined statement of work from kickoff to go-live with program-management discipline.

The ideal candidate is T-shaped: capable across strategy, analytics, and technology, with exceptional program management and executive presence in a fast-growing environment. Remote with travel expected.