Remote Senior Engagement Architect - Supply Chain

Lyric; Sunnyvale (CA); Remote; USD 180,000 - 240,000; Full time

Job summary

Lyric is hiring a Forward Deployed Engagement Lead to own hands-on, technical delivery of complex supply chain analytics implementations. This senior, customer-facing role runs a defined statement of work from kickoff through go-live, balancing platform configuration, modeling, and troubleshooting with program-management discipline.

The ideal candidate is T-shaped across customer strategy, analytics, and technology, with exceptional program management, executive presence, and a drive to thrive

Qualifications

• 8+ years of experience in consulting, enterprise SaaS, or supply chain analytics delivery, ideally owning statements of work end-to-end.
• Hands-on with technical delivery - configuring, modeling, debugging, and troubleshooting rather than only directing others.
• Deep understanding of supply chain analytics use cases (optimization, prediction, simulation)
• Proven experience leading global project teams and managing enterprise-scale programs
• Strong executive presence, with the ability to communicate complex concepts clearly and credibly at all levels of an organization
• Track record running UAT and change management that drives real adoption, not just sign-off
• High attention to detail and structured program management skills
• Entrepreneurial, proactive, and energized by building in a fast-moving environment
• Bachelor’s degree in Engineering, Supply Chain, or related field; advanced degree preferred

Responsibilities

• Lead end-to-end delivery of enterprise supply chain analytics and optimization programs
• Establish and manage engagement governance, including steering committees and program cadences
• Partner with customer and internal executives to align priorities, manage risk, and ensure on-time, on-budget delivery
• Define engagement success metrics and ensure value realization against business objectives
• Translate business requirements into technical architectures leveraging Lyric’s platform, hands-on
• Lead modeling, data integration, and configuration efforts across functional and technical teams
• Collaborate with engineering, data science, and IT stakeholders to ensure scalable and secure implementations
• Lead structured UAT and drive adoption of Lyric solutions across business units

Skills

Consulting/enterprise SaaS

Hands-on delivery

Supply chain analytics

Global project leadership

Executive presence

UAT & change management

Detail-oriented

Entrepreneurial mindset

Education

Bachelor’s degree in Engineering or Supply Chain

Advanced degree preferred

Job description

Lyric is hiring a Forward Deployed Engagement Lead to own hands-on, technical delivery of complex supply chain analytics implementations. This senior, customer-facing role runs a defined statement of work from kickoff through go-live, balancing platform configuration, modeling, and troubleshooting with program-management discipline.

The ideal candidate is T-shaped across customer strategy, analytics, and technology, with exceptional program management, executive presence, and a drive to thrive