Remote Engagement Lead: Delivering Client Impact

Naviant; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, & Vision

Employer Paid Disability & Life

401k & Match

Generous Paid Time Off

Flex Spending Plans

Dependent Care

Monthly Home Office Allowance

Volunteer Time Off

Charitable Giving Program

Lifestyle Spending Account

Employee Assistance Program

Wellness Initiatives

Virtual Gatherings

Annual In-Person Celebration Week

Job summary

Naviant, a fully remote US-based intelligent automation and process consulting firm, seeks an Engagement Manager to lead multiple customer projects and managed services engagements, ensuring value realization and strong outcomes. You will coordinate across technical and internal teams, manage budgets and timelines, and build trusted partnerships to drive renewal and expansion opportunities.

This role requires excellent communication and risk management to deliver measurable results for Naviant

Qualifications

• Demonstrated ability to manage multiple concurrent engagements with clear scope, timelines, and deliverables.
• Proven expertise in budgeting, forecasting, and financial health across engagements.
• Strong communication and stakeholder management across technical and non-technical audiences.

Responsibilities

• Act as primary point of contact for multiple customer engagements, ensuring on-time, on-scope delivery and quality.
• Facilitate meetings, coordinate with technical teams, and track risks, issues, and dependencies.
• Support renewal and expansion opportunities through proactive customer partnership and value realization.

Skills

Project management

Customer engagement

Budget management

Cross-functional collaboration

Communication

Tools

CRM software

Project management tools

Job description

Naviant, a fully remote US-based intelligent automation and process consulting firm, seeks an Engagement Manager to lead multiple customer projects and managed services engagements, ensuring value realization and strong outcomes. You will coordinate across technical and internal teams, manage budgets and timelines, and build trusted partnerships to drive renewal and expansion opportunities.

This role requires excellent communication and risk management to deliver measurable results for Naviant